If the wiper is damaged, please take a photo to us, and refund or reissue the product for you after confirming the situation. Fitment: For Mercedes Benz E-class W212 2010 - 2014 SIZE: 24"+24" Condition: 100% Brand New Unused (Quality Checked before shipping) Composition: 2Pcs Wiper Blade Made: Made in China Material: High Grade Natural Rubber insures maximum performance After you receive the package, if you have any questions, please contact us before the dispute occurs, the problem will be resolved in the first time. Disputes are unresolvable issues, and we will provide you with a perfect solution. Our success depends on customer satisfaction. If you have not received the goods, please leave us a message. We will immediately extend your order protection and help you investigate as soon as possible. If you are satisfied with our products, please give us a five-star praise with pictures. We will not help you pay for customs duties or other additional costs. Taxes in each country are different. Please consult your local customs or tax authorities. If you have no idea what sizes your blades are or what kind of fitment you need, please refer to our wiper catalog or send us message to inquire, we will take care of you in 12 hours. And of course, we would not refund or replace if you receive wrong blades without referring to our catalog or inquiring us Shipment: Your orders will be fulfilled in 2 days ( Not inluding Weekends or Holidays ) after you pay