1. Which mobile phone models does the remote control support? Answer: For , it supports 5 and above models, and the system supports the latest iOS 15. Android phones only need to support OTG (currently almost all Android phones support OTG). If you are not sure, you can search on : "Does the **mobile phone** model support OTG?" 2. Can the remote control control all home appliances? Answer: The remote control can cover more than 90% of infrared home appliances currently on the market, and well-known brands are generally supported. If there is no adaptation process, the Android phone can choose DIY to perform the learning function. (For , this feature is not supported.) Non-infrared home appliances cannot be controlled remotely, such as Bluetooth or 2.4GHz remote controls. 3. How far is the remote control effective? Answer: The distance between the remote control and the device depends on the reception condition of the electrical appliance. Actual measurements for commonly used home appliances range from 8 to 15 meters, which fully meets daily needs. 4. Does it need to be aligned with electrical appliances when using this product? Answer: The working principle of the mobile phone remote control is the same as that of the standard remote control that comes with the appliance. It must be aimed at the appliance and should not be obstructed during use. 5. For , the remote control can be recognized after being plugged in, but why can't it be adapted and the indicator light does not flash? Answer: You can resolve the issue by going to Phone Settings > General > Accessibility > turning off Mono o (the Mono o option is an accessibility feature for users with hearing impairment in one ear and will not affect normal calls). 6. Why can't the Android phone recognize the remote control after being plugged in, or why can't it be used normally after recognition? Answer: 1. If the phone is an or phone, please check whether OTG functionality is enabled in settings or refer to the manufacturer’s guide for OTG support.