Customer Care Excellence How to Create an Effective Customer Focus

TRY2,549.00
+ TRY1,162.99 Shipping

Customer Care Excellence How to Create an Effective Customer Focus

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Customer Care Excellence How to Create an Effective Customer Focus

TRY2,549.00

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TRY3,049.00
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+ TRY1,162.99 Shipping

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Description

Customer Care Excellence How to Create an Effective Customer Focus

Customer Care Excellence sets the scene for customer care against a backdrop of increasing customer expectations globalization and developing technology. Using international case studies and examples (including ebay Virgin and Aviva) it looks to define really excellent service and shows how organizations can create customer focus.
  • Brand: Unbranded
  • Category: Business, Finance & Law
  • Format: Paperback
  • Language: English
  • Publication Date: 2024-02-02
  • Publisher / Label: Kogan Page Ltd
  • Author: Sarah Cook
  • Number of Pages: 288
  • Fruugo ID: 347106904-758557414
  • ISBN: 9780749457051

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Dispatched within 6 days

  • STANDARD: TRY1,162.99 - Delivery between Tue 01 September 2026–Mon 21 September 2026

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